Making retail maintenance and facility management easy for you.


STORECARE is an Australia-wide dedicated retail maintenance and facility management service. We are committed to maintaining our clients’ retail environments to the highest of standards; we truly believe that our services are critical to providing a great retail experience.

About Storecare

Storecare is the premier dedicated retail maintenance and facility management service provider in Australia.

Storecare was created by a desire to fill a gap in the retail facility market. Retail maintenance has traditionally been a service that shop-fitters have reluctantly and haphazardly had to offer their clients. Storecare is dedicated specifically to providing retail maintenance, and we have a completely fresh and innovative approach to ensure that all jobs are completed with minimal effort for our clients.

Storecare’s directors, with their combined experience in the shop-fitting industry totalling over 25 years, have extensive and intimate knowledge of both the industry and fit outs of all scopes and sizes. It’s this vast experience that sets Storecare apart from the rest.

Storecare has a national network of pre-qualified contractors that are committed to providing the best service to our clients for the best value.

Our
Services

  • Emergency Repair

    Emergency Repair

    Storecare understands that some maintenance issues are more urgent than others. Whether it is a workplace health and safety issue, a public liability issue, or even a branding disaster, we are available to take care of it. We are conscious that broken glass isn’t just broken glass. Oftentimes, it can mean a closed store whilst repairs take place. With Storecare’s 24/7 retail repair service, our emergency repairs and maintenance will get you back up and running as soon as possible. We are 100% client-focused and aim to minimise any costs or disruptions to business operations that an emergency may cause. Storecare are there when you need us!

  • General Maintenance

    General Maintenance

    Storecare is committed to making store maintenance easy for retailers. Following the completion of your fitout, you must consider maintenance and general upkeep to ensure that your workplace always looks its best. Our system of routine maintenance inspections are designed to identify problems before they become large, urgent issues that are often very costly to repair. With a Storecare scheduled maintenance program, you can rest assured knowing that the general upkeep of your space will be up to standard. A scheduled fortnightly, bi-monthly, monthly, or annual service can be incredibly cost-effective. With the Storecare system, we will action all works promptly and will only report back to you once the job is complete. All you have to do is log your job with Storecare, and we will take care of the rest. All Storecare jobs are completed by fully insured, top quality tradespeople and contractors.

  • Make Good & De Fit Services

    Make Good & De Fit Services

    Usually, vacating tenants are required to return the premises to its original state or as specified in the lease agreement, which can often include a total de fit. We understand how exhausting and stressful the moving process can be, which is why we offer Make Good and De Fit services. As make good provisions are commonly the most disputed clauses of any commercial lease, Storecare will thoroughly review your leases make good requirements and ensure that the space is perfectly restored to its original state. With our extensive experience and expertise in shop fitouts, we can handle any job - from a simple make good to a complex de fit. Our highly qualified tradesman and contractors will safely take care of everything, from stripping out joinery to removing walls, electrical/data cabling, and floor coverings. Enlisting Storecare’s efficient make good and de fit services will save you the time, money, and hassle that can arise at lease-ends.

  • Defective Report

    Defective Report

    Storecare streamlines the vacating process with our post-handover service. Our comprehensive and highly-detailed defective and fitout reporting will assist in defending any claims or bond deductions brought forward. All of our fitout construction reports are highly detailed and appropriate for any commercial or retail premises and are tailored to meet the specific needs of our clients. With Storecare engaged in the de fit and make good process, we have an intimate knowledge of the space, so any remaining tiny defect is included in the report. Storecare is client-focused, and it’s imperative that we simplify the hand-over process as much as possible.

 

Our Clients

What Our Clients Say

  • "Nike Australia has utilised the services of Storecare for over 10 years to service our retail business in NSW, ACT and QLD. The service provided is second to none with the ability to work closely with the team on requirements and know that all R&M works will be completed to a professional standard. Our ongoing relationship with Store Care over 10 years is testament to their service and the relationship that has been built over this period. No matter the issue or timing the team are always willing and able to assist and resolve any issue."

    MICHAEL ROWLANDS
    NIKE - ASIA PACIFIC

  • "Designa Accessories have been using Storecare for over ten years. They have continually excelled our expectations and provided prompt, professional and competitive service during our relationship. We will definitely continue to use Storecare for all our infield shopfitting and display maintenance, repairs and installations going forward."

    DAVID AGOSTINO
    DESIGNA ACCESSORIES

  • “Storecare provides general maintenance services to The Reject Shop portfolio nationally. They offer a cost effective and timely service. One stop shop for all out maintenance needs”

    LINDA POLLARD - THE REJECT SHOP
    NATIONAL FACILITIES MANAGER

FAQ’s

 
  • Either through our website, email or just call direct.

  • We can, although we have found through the years that all of our clients prefer a reactive approach to maintenance.

  • Storecare can take care of all your maintenance needs, be that from fixing a broken window to servicing HVAC to pest control.

    You name it Storecare can complete your maintenance requests.

  • Storecare only employs top quality tradesman and contractors.

  • We are so confident in the quality of our work we offer a full 12 month warranty on any work that we have carried out.

  • Jobs that are flagged as urgent we complete the same day, all others works are 3-5 days depending on location.

    All emails are responded to same day.

  • Australia wide, this includes all metropolitan and regional area.